Deliveries managed per month


Tracking API monthly hits

10 GB

Size of PODs saved monthly

Average of 100 KB per image


ABFRL (Madura Division)

Madura is a leading apparel manufacturer that sells top brands such as Van Heusen and Arrow, to name a few, through a network of 5,000 multi-brand operators.


  • 50,000+ monthly shipments are delivered via multiple LSPs. Any delay results in loss of sales and brand value.
  • Reverse logistics is critical since retail outlets have a limited storage capacity. Until unsold or damaged stock is taken back, they cannot be replenished with fresh stock.


  • LogiCloud’s Multi-LSP Tracker lets ABFRL track all LSPs in one interface, making it easy to get a complete picture of all movement at once.
  • PocketParcel app improves visibility of partner store managers by letting them track forward and reverse orders and share live feedback.
  • A comprehensive reverse module, integrated with their in-house ERP, manages assignment of reverse LSPs and helps sort inventory, even within their warehouses.

ABFRL (Pantaloons Division)

Pantaloons has been voted as "India's Most Trusted Fashion Retailer". Their portfolio includes over 200 licensed and international brands, including 20+ exclusive brands such as, Alto Moda, Poppers, and Chirpie Pie, to name a few. The company has a customer base of 10.0 million as of 2018.


  • Apart from LSP tracking visibility, Pantaloons needed a technology to assign deliveries to its several transport partners.
  • A lack of LSP accountability, which ultimately affects overhead costs and customer trust.


  • Smart Booking APIs, connecting with over 35 leading LSPs, lets shippers push orders and receive acceptance confirmation by only needing to integrate with LogiCloud.
  • POD Auditor tool lets QA teams verify deliveries through digital delivery receipts, thereby streamlining vendor payments.

Shoppers Stop

Shoppers Stop is India’s premier retail outlet chain, shipping 60,000+ monthly products across all its locations. Its brand is synonymous with high quality fashion.


  • Shoppers Stop’s delivery volume is too high to assign manually. Also, there is always the danger of leakages in profit due to suboptimal LSP selection for specific deliveries.
  • Their recent omni-channel initiative demands a scale of coordination beyond the scope of traditional CRM systems.


  • Currently working on LSP Selector, which assesses cost vs time requirements of orders and automatically decides the breakup of LSP assignment.
  • Automated scripts let the operations team assign pre-sorted order lists in bulk to local transporters.


Bestseller is an international, family-owned fashion company with a range of over 20 brands, such as, Jack & Jones and Vero Moda. It has about 2,700 branded chain stores and 15,000 multi-brand stores across Europe, The Middle East, North America, Latin America, Australia, and India.


  • Meeting customer demands implies having fresh fashion in stores on a near-monthly basis. And to manage such quick turnover in a distributed network calls for complex coordination with multiple LSPs (even multiple divisions within those LSPs).


  • LogiCloud handles all LSP API mappings internally, so Bestseller need only push orders into the platform and it intelligently identifies whom to communicate with.
  • The same case is applicable for the company’s reverse movement.


AmTrust Financial is small-business insurance specialist and is one of the largest property and casualty insurers in North America. At present, it covers 70 countries and is rapidly capturing India's smartphone insurance market.


  • Providing service to a mobile device covered under insurance requires pickup and drop to a local repair centre followed by a reverse delivery procedure. Multiply this by thousands, per city, per month, and using multiple LSPs; there is a high possibility of delays and mismanagement.
  • Worse still, some repair centres manage the reverse movement on their own and simply pass on tracking updates to AmTrust, while others expect AmTrust to manage everything themselves.


  • LogiCloud Universal Order Tracker has integrated with those repair centres (across India, Indonesia, Malaysia, and Philippines) that manage the entire delivery process so AmTrust gets direct updates from them the way they do from dedicated transporters.
  • Also, built-in dashboards and auto-email alerts keep the tracking team always up-to-date.

Dr Lal PathLabs

Dr Lal PathLabs is one of the top and most trustworthy pathology labs in India, offering over 3,368 diagnostic and related healthcare tests and services. As of 2017, they have a national network of 190+ laboratories, 1700+ lab patient service centres, and 5,000+ pickup points; headed in New Delhi and covering all other metro cities.


  • For safely and economies of scale, the most viable model is to have one major laboratory processing tests from a large network of local diagnostic centres. The problem here comes when it is time to consolidate all blood samples from across the country, within prescribed time and in the best condition. Visibility is literally a matter of life and death.


  • The customer has around 8 large LSPs integrated via API and 5 mid-sized LSPs who instead use an Excel utility to provide the latest status updates.
  • Considering the level of sensitivity involved, POD audit helps validate the quality in which orders were delivered.


Honeywell is a Fortune 100 company dealing in energy, safety, security, productivity, and global urbanization. With a history stretching back more than 130 years and operations in 1,300 sites across 70 countries, they tout a diverse portfolio of solutions in Aerospace, Home and Building, Performance Materials, and Safety and Productivity.


  • With thousands of shipments per month, across multiple zones, manging centralised operations is difficult. Tracking and informing individual customers too becomes difficult to job via emails.


  • Multi-LSP assignment module helps automate partner management and tracking dashboards help give a unified picture of operations.
  • Auto-emails give customers regular updates.


Scorpion Containers, a division of the Scorpion Group, is a leading name in logistics and packaging. Founded in 2005, it services multinational pharmaceutical, healthcare, and FMCG industries. The company has 5 manufacturing plants and delivers samples to medical representatives pan-India reaching over 10,000 doctors each month.


  • Having seamless operations is difficult when relying on partner LSPs, especially those in remote locations, who do not employee any technology.
  • It is impractical to implement a management system for them, considering their operational size. And it is equally complex to physically expand into their territory, considering continual business is never a guaranty. Hence, working with these partners is the only logical choice.


  • PODxpress delivery system helps establish a virtual parent-child partner network, letting small LSPs get access to a common system, which only shows orders assigned to them. This way, Scorpion pushes orders to this system that now all its partners use, resulting in 100% visibility.
  • The free companion PODxpress mobile app lets partner drivers manage their individual deliveries and gives shippers live updates.